Returns & Refunds Policy
We stand behind the quality of PuroBar products. Easy returns within 7 days with full satisfaction guarantee.
7 days
Return window
100% Refund
Full money back
Free Returns
No return shipping cost
Quick Process
5-7 days refund
Contact Us
Email us at [email protected] or call +91-98765-43210 within 7 days of purchase.
Return Authorization
We'll provide you with a return authorization number and pickup details within 24 hours.
Package Items
Pack the items in original packaging with all accessories and the return authorization number.
Pickup/Drop-off
We'll arrange pickup or you can drop off at our designated centers. No shipping charges for returns.
Refund Processing
Once we receive and inspect the items, refund will be processed within 5-7 business days.
- Unopened protein bars in original packaging
- Items within expiry date
- Products with manufacturing defects
- Wrong items delivered
- Damaged items during shipping
- Opened or consumed protein bars
- Items damaged due to misuse
- Products beyond 30-day return window
- Items without original packaging
- Products with expired return authorization
Refund Timeline
- • Credit/Debit Cards: 5-7 business days
- • UPI/Digital Wallets: 3-5 business days
- • Net Banking: 5-7 business days
- • COD Orders: Bank transfer within 7-10 days
Refund Amount
- • Full product price refunded
- • Shipping charges refunded (if applicable)
- • No deduction for return shipping
- • COD charges refunded (if applicable)
We offer exchanges for different flavors or pack sizes within 7 days of purchase, subject to availability.
Same Price Exchange
Exchange for products of the same price without any additional charges.
Price Difference
For higher-priced items, pay the difference. For lower-priced items, receive store credit.
Need to Return an Order?
Contact our customer support team to initiate your return. We're here to make the process as smooth as possible.